Open the cartridge door. Do not use paper that is bent, torn, dusty, damp, wrinkled, curled, or paper that does not lie flat. If any torn pieces of paper remain inside the product, more jams are likely to occur. Modify your browser’s settings to allow Javascript to execute. The Virtual Agent is currently unavailable. You must disconnect the power cord to move parts by hand without the risk of an electrical shock.

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HP Photosmart Studio Software. If the product is servicing the cartridges or is otherwise engaged in a task, the paper stop inside the product might not be in place. This tool applies to Microsoft Windows PC’s only. Slide the stack forward until it stops.

HP Photosmart C All-in-One Printer series – Driver Downloads | HP® Customer Support

Refer to the packaging for the actual contents. This product has been exchanged for a new or refurbished product. Unable to determine warranty status. Asia Pacific and Oceania. Introduction This document explains how to set up the physical parts of the product. Service or replace your HP product if you completed all preceding steps. Before loading paper in the tray, hold the stack of paper, and then tap the bottom edge on a flat surface so that the stack is even on all sides.


HP Photosmart C5200 All-in-One Printer series

The Virtual Agent is currently unavailable. Remove any loose paper. The pick roller is a photoamart more difficult to reach; however, it is the most important part to clean. Do not use alcohol or other chemicals to clean the rollers. How does HP install software and gather data? Recycle or discard the page. The Virtual Agent is currently unavailable.

Is my Windows version bit or bit? Press OK when prompted to confirm the installation of genuine HP cartridges. Clean the rollers in the rear of the product Disconnect the power cord from the rear of the product.

Select the desired files and choose ‘Download files’ to start a batch download. Product sold by third party: HP is compiling your results. This product was sold by a third party. HP encountered an error while trying to scan your product. Europe, Middle East, Africa. Europe, Middle East, Africa.

Do not remove jammed paper at this stage. Select your operating system and version.


With the HP logo on top, insert the tri-color cartridge in the left slot and the black or photo cartridge in the right slot. Technical data is gathered for the products photosmxrt by this tool and is used to identify products, provide relevant solutions and automatically photosmmart this tool, to improve our products, solutions, services, and your experience as our customer. If installing the tri-color print cartridge, slide it into the left slot.

Printer Specifications for HP Photosmart C All-in-One Printer Series | HP® Customer Support

Contact HP Customer Support at www. If these steps resolved the issueand the test page printsthere is no need to continue troubleshooting. Print photos without swapping paper—the automated photo tray engages whenever you print photos.